Communications Director

POSTED Mar 11 2017

American Civil Liberties Union of Massachusetts
Boston, MA
Full Time

The ACLU of Massachusetts seeks a creative communications strategist and experienced manager to join our senior leadership team as Communications Director, defending civil rights and civil liberties in a fast-paced and action-oriented environment.

The Communications Director reports to the Executive Director, and is responsible for developing the ACLU of Massachusetts' public narrative across multiple advocacy campaigns and platforms—print, broadcast, and online media. The Communications Director leads an in-house team of two direct reports, as well as managing and coordinating work with our external communications consultants. The Communications Director also works closely with ACLU issue-experts and advocates on staff, as well as the national ACLU staff, to enhance our visibility and advance our mission: to defend and promote core civil rights and civil liberties in Massachusetts and nationwide.

We invite candidates with the following required and desired skills, experience, and interests to apply for this opening.



Leadership & Management

  • Serve as part of the ACLU of Massachusetts Senior Management Team, charged with aligning our work for maximum impact;
  • Lead, manage and foster talent in our communications department;
  • Manage relationships with communications consultants and advocacy staff;
  • Manage and monitor the annual department budget, and maintain ongoing evaluation and reporting of key benchmarks.

Traditional Media Relations

  • Lead the strategic development of communications priorities and opportunities to best amplify our work and impact the public narrative;
  • Expand the ACLU's newspaper, television, and radio presence in the Massachusetts market by cultivating relationships with key reporters, editorial boards, and producers;
  • Bring sophisticated framing and messaging skills and tools to our core areas of work and help teams produce and distribute concise and accurate talking points, news releases, op-eds, and letters to the editor;
  • Identify new strategies for injecting ACLU issues in the public debate to help sustain and grow a civil rights and civil liberties narrative.

Social Media & Community Outreach

  • Elevate the ACLU's influence online, and bring an inspiring and fresh perspective to digital and social media across all channels;
  • Build loyal organizational followings on social media platforms.

Email & Web Production

  • Work with our Development Department to develop promotional materials, such as the annual report and other collateral publications;
  • Manage the creation and production of content for social media and publications such as annual reports and newsletters.



  • Outstanding writing and speaking skills. Proven ability to write and speak with clarity and to translate complex concepts into accessible and quotable explanations.
  • Dynamic leader. Experience building a team, managing tough situations, encouraging innovation, and working within an organization to set a vision and execute it effectively. Ability to nurture talent and supervise staff. Creativity and a sense of humor are essential.
  • Strategic thinker. Experience working within the daily news cycle as well as developing long-term strategic communications plans for maximum impact. Ability to navigate the terrain of being non-partisan while advancing strong progressive values and policies. Ability to listen, synthesize a range of viewpoints, and bring a plan to the group is essential.
  • Solid experience in strategic communications. At least 7 years as a communications professional, preferably at an advocacy organization or political campaign, and flexibility to work beyond 9-5.
  • Knowledge of framing and messaging. Familiarity with cognitive and social science research and practices on how people process and perceive information; experience with polling and survey practices and data.
  • Detail-oriented project management. Track record of effective delegation, ability to manage multiple priorities, and to organize a large volume of work and keep it flowing through the pipeline.
  • Commitment to diversity and equity. Experience working people from a range of backgrounds and experiences, as well as developing communications strategies that reflect a sophisticated understanding of race, religion, ethnicity, gender, LGBTQ, and class issues, both in management and messaging.
  • Cause-driven. In-depth knowledge of one or more ACLU priority issues, and demonstrable interest in the range of ACLU work. Deep commitment to the mission and principles of the ACLU.



The salary range for this position is competitive and commensurate with experience. We have a generous benefits package, including health insurance, generous vacation, and generous matching through our 401k plan.



Please send a cover letter describing how your experience and skills meet the requirements for the position to Please include your salary requirements, a resume, and list of at least three references. We will review applications on a rolling basis until we fill this position. No phone calls, please.

The ACLU of Massachusetts is an equal opportunity/affirmative action employer and encourages women, people of color, people with disabilities, and LGBTQ people to apply.