Director of Children’s Behavioral Health and Member Services

POSTED Jan 17 2017

Association For Behavioral Healthcare
Natick, MA
Full Time

Director of Children’s Behavioral Health and Member Services

Association for Behavioral Healthcare, Inc. (ABH), a statewide association representing community-based mental health and addiction treatment organizations throughout Massachusetts is seeking candidates to fill the position of Director of Children’s Behavioral Health and Member Services. 

Position Responsibilities: 

Children’s Behavioral Health 

  • Acts as ABH point person on the Children's Behavioral Health Initiative (CBHI), Caring Together initiative, and other DMH (child only) and DCF services provided by the broader membership
  • Staffs three children-focused committees, to include managing meetings schedules, setting agendas, writing minutes, leading discussion and promoting each committee's agenda both within and outside the committee, and conducts follow up as necessary
  • Assists with the preparation and development of public policy briefing materials
  • Maintains close working relations with and participates in meetings with key stakeholders (e.g., state agencies, health plans, coalition partners, and other associations)
  • Manages relationship with the National Association for Children's Behavioral Health (NACBH)
  • Works closely with VP of Mental Health to represent providers who are subject to state's Medication Administration Program (MAP)
  • Engages in special or time-limited initiatives that are child focused
  • Reviews and summarizes proposed and final child service reimbursement rates established by the state
  • Advocates for members regarding identified workforce issues and barriers

Member Services

  • Plans, markets, and executes all ABH-sponsored events and trainings in collaboration with the Business Manager, including ABH's annual Salute to Excellence
  • Develops, applies, and monitors Continuing Education accreditation for association trainings for clinical disciplines (e.g., LICSW, LADC, CADC, LMHC, LMFT) as need. This includes distribution of certificates
  • Acts as Membership Coordinator, to include: identifying and engaging potential members, and coordinating new member engagement/orientation
  • Maintains and enhances positive relations with current members, promotes increased member engagement, and addresses member needs, questions, and concerns (acts as an ombudsman for members)
  • Develops marketing, branding, and collateral materials for business development activities and association events
  • Maintains and regularly updates the ABH website
  • Serves as primary contact for ABH consultants for web-design, E-Health/Massachusetts Standardized Documentation Project (MSDP)
  • Manages and maintains member benefits, such as Relias Learning

Policy and Systems Integration

  • Staffs the Partnering with Underserved Populations Committee to include: managing meeting schedule, setting agendas, writing minutes, engaging in discussion and promoting the committee’s agenda both within and outside the committee, and conducts follow up as necessary
  • Serves as the point person for providers and certified vendors of the Massachusetts Standardized Documentation Project (MSDP)

Reports to: President/CEO

Qualifications Required

  • Master's degree preferred
  • 3 to 5 years of prior related work experience in a human services or government environment
  • Familiarity with children's behavioral health systems is preferred
  • Excellent computer skills, including Outlook and Microsoft Office
  • Competence working with Constant Contact, Joomla, and familiarity with social media outlets preferred
  • Excellent verbal and written communication skills
  • Detail oriented, adaptable/creative, organized and demonstrated ability to successfully manage multiple projects and tasks
  • Must be able and willing to travel extensively throughout Massachusetts
  • This position requires a strong strategic sense for organizing both people and events; excellent speaking, writing, organizing and interpersonal skills; and the ability to work as an integral part of a strong team of professionals
  • Comfortable with public speaking

Employer’s Rights 
ABH reserves the right to revise, change or reclassify this job description at any time in accordance with ABH’s business needs.  This job description is not an implied contract. 

How to Apply 
If you think you may be qualified and interested in this position, please submit your cover letter and resume to: 
ABH, Inc. 
Att: Vic DiGravio, President/CEO 
251 West Central Street, Suite 21 
Natick, MA 01760 
Fax: 508-647-8311 

For more information about ABH, Inc., please visit our website at